# Bills Copier Service > Locally owned copier and printer sales, leasing, maintenance, and repair serving businesses across the Greater Delaware Valley. Established in 1990, Bills Copier Service helps businesses across the Greater Delaware Valley buy, lease, maintain, and repair copiers, printers, scanners, and fax equipment. Our experienced technicians are factory-trained on major brands and provide prompt, dependable service, including same-day and next-day appointments when available. We offer Konica Minolta and Kyocera systems, OEM replacement parts, warranty repairs, service agreements, and ongoing supply support. - Brand: Bills Copier Service, Konica Minolta, Kyocera, Newtown, PA, Greater Delaware Valley, OEM --- # Appointment Request Source: https://www.billscopierservice.com/appointment-request.md # Appointment Request Requesting An Appointment is easy. Fill out the form with your details. Once completed, a representative will contact you at the email or phone number provided to confirm a scheduled time and date. For quicker scheduling, call us directly at: **(267) 685-6503** --- # Contact Us Source: https://www.billscopierservice.com/contact-us.md # Contact Us ## Happy To Answer Any Question Or Concerns We specialize in customer service and are happy to answer any questions or concerns about your copier or printer. Let's get your new system installed today! For immediate help please contact us directly at **(267) 685-6503**. ### Office Hours Monday-Sunday 9:00 AM - 5:00 PM Saturday Closed Sunday Closed [ Request Estimate ](https://www.billscopierservice.com/estimate-request/) [ Appointment Request ](https://www.billscopierservice.com/appointment-request/) ##### we accept payment by: ![](https://www.billscopierservice.com/wp-content/uploads/2022/01/visa_d.svg) ![](https://www.billscopierservice.com/wp-content/uploads/2022/01/mastercard_d.svg) ![](https://www.billscopierservice.com/wp-content/uploads/2022/01/americanexpress_d.svg) ![](https://www.billscopierservice.com/wp-content/uploads/2022/01/discover_d.svg) ![](https://www.billscopierservice.com/wp-content/uploads/2022/01/cash_d.svg) ![](https://www.billscopierservice.com/wp-content/uploads/2022/01/check_d.svg) ## Contact Form Please fill out this short form and we'll contact you shortly. --- # Home Source: https://www.billscopierservice.com/index.md #### Why Choose Bill's Copier Service In Newtown PA? Save time and money with a reliable copier from Konica Minolta or Kyocera Same day and next day service available. You can even make an appointment online! Locally owned and operated. We've been serving the Delaware Valley for over 25 years. We service just about any problem with your copier, printer, scanner, or fax! #### Service Hours [ Appointment Request ](https://www.billscopierservice.com/appointment-request/) # Commerical Copier Leasing & Sales Bill's Copier Service can get your copier, printer, scanner or fax working again fast. We use only high quality OEM replacement parts as recommended by manufacturers. We're confident you'll be happy with our service and back to being productive in no time! [ ](https://www.billscopierservice.com/services/) ## Maintenance & Repair - Copier/Printer Maintenance - Copier/Printer Repairs - Warranty Repairs - Service Agreements ### Request Estimate Getting an estimate is easy and free. To get started, click on the button below. [ Request An Estimate ](https://www.billscopierservice.com/estimate-request/) ### Schedule Appointment Call us today to setup an appointment over the phone. It's really that easy. [ Call Now ](tel:+12676856503) --- # Services Source: https://www.billscopierservice.com/services.md # Our Services ## Copier Sales & Leases Newtown Bill's Copy Service prides itself on providing exceptional products and services to meet all of your multifunction system needs. Our vast array of options includes top-of-the-line copiers, printers, scanners, and fax machines from the industry's most reliable and reputable brands such as Konica Minolta and Kyocera. Our team of experts is dedicated to helping you determine the best solution for your business, big or small. Whether you are looking to purchase or lease, we have flexible options to simplify the process and ensure your complete satisfaction. With our high-quality products and outstanding customer service, Bill's Copy Service is committed to helping your business thrive. ## Service & Maintenance "Our service technicians are factory trained on all major brands and are quickly dispatched to your service call, providing seasoned advice and expert repairs. At Bill's Copier Service, you can trust that we know what we're doing. With over 25 years in the copier business, you can count on peace-of-mind service. Let us get your copier, printer, scanner, or fax working again, fast. We work with: - General copier and printer repairs - General maintenance - Warranty repairs - Service agreements For more details about our maintenance packages, please contact us. ## Supplies We sell top quality supplies at discounted prices. NEVER run out again. Our experienced staff can answer any of your questions to help you with your supply needs. If we don't have it in stock we can get it for you fast. Over the course of the years we've built special relationships with vendors passing those saving onto you. ![copier repair](https://www.billscopierservice.com/wp-content/uploads/2023/09/mid_img_1-2.jpg) ![](https://www.billscopierservice.com/wp-content/uploads/2023/09/copier_repair-1024x683.jpg) [ Request Estimate ](https://www.billscopierservice.com/estimate-request/) --- # Thank You Contact Source: https://www.billscopierservice.com/thank-you-contact.md # Submission Successful Thank you for taking the time to contact us. If you require further assistance or do not get back to you in 24 hours, please don't hesitate to call us directly. [ Back To Home Page ](https://www.billscopierservice.com/) ### have Additional Questions? (267) 685-6503 --- # Estimate Request Source: https://www.billscopierservice.com/estimate-request.md # Estimate Request To give you the best and most accurate estimate, please fill out the following form with as many details as possible. Once completed, a representative will contact you shortly to discuss your details. For immediate help, please contact us directly at **(267) 685-6503** --- # About Us Source: https://www.billscopierservice.com/about-us.md # About BIlls Copier Service Bills Copier Service. Established In 1990. We Proudly Serve The Greater Delaware Valley Area. ![about bills copier service](https://www.billscopierservice.com/wp-content/uploads/2023/09/about_us-1.jpg) ## Bills Copier Service At Bill's Copier Service, our priority is to ensure our clients have access to the latest models of low-cost office equipment that cater to their business needs. We have a wide range of late-model low metered digital copiers, printers, and fax equipment. Our team of experienced technicians have factory training on all major brands, so you can be rest assured that your equipment is in good hands. We take pride in our quick response time to service calls and always provide expert service repairs to ensure your equipment is back up and running as soon as possible.  At Bill's Copier Service, we understand the importance of time and efficiency in the office, which is why we show up on time and are always happy to help in any way we can. > At Bill's Copier Service, you'll find the perfect solution to your office's copying, imaging, and facsimile needs. All it takes is a call and we'll worry about the rest, it's really that easy. >>> - Billy King , CEO --- # Conditions Of Use Source: https://www.billscopierservice.com/conditions-of-use.md # Conditions Of Use **Conditions of using our website** - This website promotes the business referred to on it. In these conditions, the business will be referred to as ‘we’ and/or ’our’. - A wide range of intellectual property rights are used in and relating to this website, including: a. the trademarks and logos; b. the design, text, graphics and other content of the web pages on this website, together with all the web addresses associated with those web pages; and c. all the software used in relation to this website. - We are the owner or the authorized licensee of these intellectual property rights. You agree not to copy any content (including images) on this website without our consent. **About these conditions** -  If you access or use any part of this website you agree to these conditions. If you do not want to agree to these conditions, do not access or use this website. - We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website you agree to all the changes we make to these conditions. **Using this website** - We collect and use information in line with our Privacy Policy. By using this website, you agree to the way in which we collect and use your information. - You cannot use this website: for any unlawful purpose; to send spam; to harm, threaten, abuse or harass another person, or in a way that invades someone's privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers; to create, check, confirm, update or amend your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists; to tamper with, update or change any part of the website; in a way that affects how it is run; in a way that imposes an unreasonable or disproportionately burden on our or our suppliers' communications and technical systems as determined by us; or using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works. **If you provide content for this website** - If you provide any material to this website (for example, by providing ratings and reviews, comments, articles, or uploading any other content in any format (including video)) (each “User Content”), you agree to grant us permission, irrevocably and free of charge, to use User Content (including altering and adapting it for operational or editorial reasons) in any media worldwide, for our own marketing, research and promotional activities and our internal business purposes which may include providing the User Content to selected third party partners, service providers, social media and networking sites. By posting ratings and reviews, you agree to our Guidelines for Ratings and Reviews. - You own your User Content at all times, and you continue to have the right to use it in any way you choose. - By providing any User Content to the Website you confirm that your User Content: is your own original work or you are authorized to provide it to the Website and that you have the right to give us permission to use it for the purposes set out in these terms; will not contain or promote anything illegal, harmful, misleading, abusive, defamatory (that is, it does not damage someone's good reputation) or anything else that might cause widespread offense or bring us or our business partners into disrepute; does not take away or affect any other person's privacy rights, contract rights or any other rights; does not contain any virus or other code that may damage, interfere with or otherwise adversely affect the operation of the Website; will, if used to promote your own business or services, clearly and openly state your association with the particular business expressly; will not contain any form of mass-mailing or spam. - If you do not want to grant us the permissions set out above, please do not provide any material to the Website - We have no obligation to publish your User Content on the Website and we retain the right to remove any User Content at any time and for any reason. - We do not edit, preview or review any User Content displayed on the Website. If you believe that any User Content does not comply with the requirements set out in this paragraph, please notify us immediately. We will then review the User Content and, where we deem it appropriate, remove it within a reasonable time. **If you send a message through this website** 14. This website is provided by [Web Semantics](https://www.websemantics.com). ("Web Semantics"). Web Semantics shall have the right to scan messages sent using the contact form on this website manually and automatically and to store such messages. Any personal data you include in such messages may be (a) used by Web Semantics for purposes reasonably associated with provision of this website and services, (b) disclosed where disclosure is required by law, and (c) used where any of your actions have breached these Conditions of Use. Personal data may be used by Web Semantics in an aggregated form as permitted by applicable US laws. **Disclaimers** - You use the website at your own risk. - You should not rely on the website for advice. - As far as the relevant laws allow, we do not guarantee that: there will be no problems with how you use the website; or the computer or server you use to log on to the website is free of viruses or other harmful programs. **Limits to our liability** - Under no circumstances will we, the owner or operator of this website, or any of their group companies, employees, officers or agents, or any other organization involved in creating, producing, maintaining or distributing the website be liable for any loss of: profits; business or business opportunities; savings you expect to make; goodwill; use of, or corruption to information; or information. - If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of: using or relying on the website; not being able to use the website; any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control; theft, destruction of information or someone getting access to our records, programs or services without our permission; goods, products, services or information received through or advertised on any website which we link to from this website; or any information, data, message or other material which you email, post, upload, reproduce, send, or otherwise distribute or receive using the website. **The whole agreement** - These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply. **The law** - The laws of the state of Washington (without reference to its conflict of laws principles) apply to your use of the website and these conditions. We control the website from within the United States. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of the state of Washington, by using the website you agree that the laws of the state of Washington will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country and/ or state that you live in. *Revised January 2022* --- # Cookie Policy Source: https://www.billscopierservice.com/cookie-policy.md # Cookie Policy We and our business partners collect information about your use of our website through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies. What cookies are used on this Website: The cookies we and our business partners use on this website are broadly grouped into the following categories: **Essential** – Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to enable you to log into your account on the website or which allows communication between your browser and the website. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our website without these cookies. **Analytics** – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies. **User Cookies** – We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to the site. **Social Sharing** – We use third party cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about us or our products or services. Please see our “Third Party Cookies” section below for more details. **Interest-Based Advertising** – You will have noticed that when you visit websites you will be shown adverts for products and services you may wish to buy. The money made by website owners for showing third party adverts on their websites often pays for the cost of running the website and therefore usually allows you to use the website without having to pay a registration or usage fee. To try and ensure that the adverts you see are relevant to you third party cookies may be used to collect information about the types of things that interest you, for example websites you visit and the geography that you are based in. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant. Please see our “Third Party Cookies” section below for more details. How can I reject or opt out of receiving cookies? If you do not wish cookies to be stored on your machine, you can do the following: - delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit [https://www.allaboutcookies.org](https://www.allaboutcookies.org/); and/or- please note that we can’t always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below.Please be aware that disabling cookies may impact the functionality of this website. **Third party cookies:** Some of the cookies described in the “What Cookies are used on this Website” section above are stored on your machine by third parties when you use our website. Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see: - Internet Advertising Bureau website at [https://www.youronlinechoices.com](https://www.youronlinechoices.com/) where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below; and/or- the third party’s individual privacy policy listed below: **Third Party: ZenDesk** Type of cookies: - Essential - Zendesk use cookies to allow you to visit the support pages. More information and how to opt out: [http://www.zendesk.com/company/privacy](http://www.zendesk.com/company/privacy)**Third Party: Google** Type of cookies: - Analytics - Google provide anonymised data about the visits made to our website.- User - Google use cookies to help protect your privacy and help ensure your browsing activities remain safe.- Social Sharing - Google also store cookies which allow the “Google +” social sharing functionality.- Interest-Based Advertising - Google tools may also collect data for the purpose of interest-based advertising. More information and how to opt out: [https://policies.google.com/privacy?hl=en&gl=us](https://policies.google.com/privacy?hl=en&gl=us)**Third Party: Facebook** Type of cookies: - Social Sharing - Facebook store cookies which allow the Facebook “Like” social sharing functionality but only if you click on the Facebook “Like” button on our website or log in using your Facebook account. More information and how to opt out: [https://www.facebook.com/about/privacy/](https://www.facebook.com/about/privacy/)T**hird Party: ****Twitter** Type of cookies: - Social Sharing - Twitter also store cookies which allow their social sharing functionality including the “Tweet” function and to generate usage information during your visit to our website. More information and how to opt out: [https://twitter.com/privacy](https://twitter.com/privacy)**Third Party: iPromote** Type of cookies: - Interest-Based Advertising - iPromote cookies also collect data for the purpose of interest-based advertising. More information and how to opt out: [http://www.ipromote.com/privacy-policy/](http://www.ipromote.com/privacy-policy/)If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium's website. We may update this policy from time to time so you may want to check it each time you visit our website. We last changed this policy in January of 2022. --- # Privacy Policy Source: https://www.billscopierservice.com/privacy-policy.md # Privacy Policy We are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use and disclose personal information of users of our services, including our Website (our “Site”). Please read this Privacy Policy carefully. By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time. This Policy describes: - The personal information we collect- How we collect such information- How such information is used- How such information is shared- How you can contact us**INFORMATION WE COLLECT** We and our third-party service providers may collect and process the following types of personal information about you: - Name- Phone number- Email address- Social network profile information- Information we collect when you use our Site, such as your domain name, Internet protocol (IP) address, mobile device model, Internet service provider, Site access times, websites that referred you to us and web pages within our Site that you visit- Information you communicate to us through our Site, our social media pages or through other means**HOW WE COLLECT INFORMATION** We and our third-party service providers may collect personal information as follows: - We may collect information you provide when you use our Site, including when you fill in forms on our Site, subscribe to any of our services, complete a survey on our Site, post material to our Site or download content from our Site.- We may collect information you provide when you contact us by phone, email, text message or messaging application on social media.- We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.- Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities.**HOW WE USE THE INFORMATION COLLECTED** We and our third-party service providers may use information collected to: - Operate, maintain and improve our Site.- Conduct analytics to help us better understand our customers and improve our products and services.- Process and manage purchases made by you.- Respond to your customer service inquiries, post your comments related to our products and services on our social network pages and take other actions in response to your questions, comments or Site activity.- Communicate with you about special offers, services and promotions that may be of interest to you.- Help us develop, customize, deliver, support and improve our services.- Allow you to participate in interactive features of our service when you choose to do so.- Notify you about changes to our service.- Conduct market research in order to serve targeted advertisements.We and our third-party service providers may use the information collected from cookies, tracking pixels and other similar technologies to target advertising to you personally, through online and offline methods including email, display media, video media and direct mail. You may opt out of receiving direct mail from us or our third-party service providers by clicking [here](https://www.websemantics.com/opt-out/). For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. When you log in to or visit our Site, your IP address may be combined with other de-identified data (such as a hashed, non-readable email or postal address) and such information may be used by third-party service providers to send ads and materials to you based on your preferences, interests and attributes. Such information may also be combined with aggregate information collected from other users or sources and used by third-party service providers to conduct market research and to better target their advertising. Although you may not opt out of receiving online advertisements generally, you may find out how to opt out of having your online behavior collected by third-party advertisers for advertising purposes. You may visit each ad network's website individually to opt-out and review their privacy policies, or you may visit the Digital Advertising Alliance’s opt-out website at https://www.aboutads.info or the Network Advertising Initiative’s opt-out website at https://networkadvertising.org. **HOW WE DISCLOSE THE INFORMATION COLLECTED** We and our third-party service providers may share your personal information under the following circumstances: - We may share your personal information with any member of our group of companies (our subsidiaries and our ultimate parent company and its subsidiaries).- We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors and other companies that help us provide our services or our Site.- We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the terms of use of our Site, and to protect the rights, property and safety of our business, our employees, agents, customers or others.- We may share technical data that we collect about your browsing habits and your device (such as data collected via our cookies, tracking pixels and similar technologies, as discussed above) with third-party service providers and other advertising companies. This enables them and us to better target ads to you and other consumers.**HOW TO CONTACT US** If you have any questions, comments or requests regarding this Policy, please contact us using the contact information shown on our Site. Last Updated: March 2023 --- # Testimonials Source: https://www.billscopierservice.com/testimonials.md # Reviews Real customer testimonials. ![Gaye W](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Gaye W**********8/14/2021 Read More OMG Our new windows look fantastic. Everything is caulked all the tags have been replaced the windows have been cleaned the little holes that take buttons have been buttoned up. They showed up on time and for whatever reason, our windows were a little more difficult to remove. The guys did it with a smile on their face. Steve and I highly recommend ![Regan M](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Regan M**********4/15/2021 Read More Quick, kind, and professional. Highly recommend. ![Kelly C](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Kelly C**********9/12/2021 Read More Clark's Allstar Glass was great! My mom's glass door was shattered by a lawnmower rock and James, with Clark's, was super responsive and the glass was replaced in under 24 hours. They did an amazing job! Thank you Clark's Allstar Glass!! ![Rachel Dawn](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Rachel Dawn**********8/14/2021 Read More Awesome comoany, took care of shower door needs with NO problems. Ontime and very good pricing. Very knowledgeable and professional. I would recommend them to my friends ![Marcus W.](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Marcus W.**********9/29/2019 Read More Great service! Very good communication! ![Sarah L.](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Sarah L.**********9/12/2021 Read More We recently contracted James and his team to tear out a tiled corner shower and install a cultured marble and frameless glass shower enclosure. They were professional, timely and easy to work with. The crew always cleaned up after each work day, taking special care to keep our floors clean as they traveled through the house. We are very happy with the quality of their work. I would recommend them to anyone looking to make a home remodel! ![Michael S.](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Michael S.**********9/14/2019 Read More We recently contracted James and his team to tear out a tiled corner shower and install a cultured marble and frameless glass shower enclosure. They were professional, timely and easy to work with. The crew always cleaned up after each workday, taking special care to keep our floors clean as they traveled through the house. We are very happy with the quality of their work. I would recommend them to anyone looking to make a home remodel! ![Kareem B.](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Kareem B.**********10/5/2018 Read More Customer service and pricing is amazing these guys are great, while I was out running service calls they had installed my rear window afterwards they sent me a picture of the work done.They are some friendly folks I would highly recommend their service ![Rachel B.](https://www.billscopierservice.com/wp-content/uploads/2021/11/default-avatar.jpg) Rachel B.**********3/13/2018 Read More Service was excellent and pricing was even better! I called about my windshield on Friday, they were at my house on Monday installing it. Coming to you is included in pricing! Shannon installed my windshield and he was polite, quick, and professional. No one can beat this service, whether by price or customer service. If I could give them a 10-star rating, I would. Highly recommend! ### Ready To get Started? (336) 317-5726 --- # User Agreement Source: https://www.billscopierservice.com/user-agreement.md # User Agreement More details coming soon. ### Have Additional Questions? **(818)530-5100** --- # Downloads Source: https://www.billscopierservice.com/downloads.md # Downloads ## Forms & Documents We've created this page to centralized all forms and documents required for various options. Download at your convenience, all forms can be viewed using [Adobe Acrobat Reader](https://get.adobe.com/reader/) or your favorite PDF viewer. ### Summary Of Your Rights ### Adverse Action Letter ### Applicant Release Form ### Employer Certification Form ### New Customer Form ### Tenant Form [ Get Started ](https://apptmnts.bvtaxes.com/) ### Got Questions? **(818)530-5100** --- # FAQs Source: https://www.billscopierservice.com/faqs.md # Frequently Asked Questions We've answered the most common questions asked. These are some of the frequent questions asked by customers. Please browse through our list of questions. If you have a question that's not listed below, please contact our office at: [(**818) 530-5100**](tel:+18185305100) and we would be happy to answer any of your questions.  I want my refund as soon as possible, what steps should I take? If you’re expecting a refund and want the funds as soon as possible.  You should mail your return as early in the tax season as possible.  You should receive your refund in approximately 4-6 weeks.  If you wait and file your return closer to the April deadline, it will take about 8 weeks.  You should also e-file your return to get your return even sooner! How can I check the status of my refund? You can check the status of your refund by phone or internet: **FEDERAL – Internal Revenue Services** - Call the IRS TeleTax System at 800-829-4477 or the IRS Refund Hotline at 800-829-1954.- Go to [www.irs.gov](http://www.irs.gov/):Select Refunds-> **Where’s My Refund?**- Enter identifying information.Have your return handy, you will need to refer to it to answer some questions.  To check on your refund, you will need to provide your: - Social Security number (SSN) or another taxpayer identification number- Filing status- Exact amount of your refund shown on the returnYou will generally receive your federal tax refund within: - 72 hours after you e-file- 4 weeks after you mail your paper return**STATE of California  – Franchise Tax Board** - Go to [https://www.ftb.ca.gov/online/refund/index.asp](https://www.ftb.ca.gov/online/refund/index.asp)You will need the following to check the status of your income tax refund: - Your social security number.- Your mailing address. If your address has changed since you filed your return, please update your address [online](https://www.ftb.ca.gov/online/myacct/index.asp).- The refund amount shown on your tax return.You will generally receive your state tax refund within: - 7-10 days if you e-filed your return.- 8-12 weeks from the date you mailed your return. My refund is less than I expected? At Villegas and Associates, Inc. we strive to give our customers the best refund possible, but experiencing a smaller tax refund could be attributed to many reasons, such as: The IRS could have deducted these amounts from your refund: - Delinquent federal or state taxes- Back child support- Past-due non-tax federal debts, like student loansWhatever the case may be, you should receive a notice explaining the mistake or any adjustments made to your refund. The notice should include explanations of deductions for prior debts. Since your refund check and the notice come from different IRS locations, you might receive the explanation after you receive the refund check. Can I include my child care expenses as a tax deduction? Yes, but in order to claim childcare expenses the age limit is 12 years old.  You will need to provide the following information, full name of child care provider, SSN or tax identification number, phone number, address and monthly child care cost. Can I have my refund directly deposited into my bank account? Yes, on the day of your tax appointment remember to bring your checkbook.  We will need a voided check with your account number and routing number. What documents should I bring to my tax appointment? As you prepare for your tax appointment, refer to the checklist below to ensure you bring the necessary documents that pertain to your individual tax return. **Income documents** - W-2s- 1099s- Proof of jury duty pay- Proof of alimony you received- Social Security statement (1099-SSA)- Dividend and interest statements (1099-DIV and 1099-INT)- Retirement distributions (1099-R)- Brokerage statements (1099-B), along with statements showing when you bought and sold your investments- K-1 statements reporting profits from partnerships, trusts, and small businesses- Record of income and expenses for your rental property- Record of income and expenses for your self-employment**Other tax documents** - HUD-1 Escrow statement for property you bought or sold- Summary of moving expenses- Summary of educational expenses (college tuition)- Summary of your child care, day care, or adult day care expenses- IRA contributions (traditional, SEP, or rollovers)- Student loan interest paid (1098-E)**Tax deduction documents** - Health care expenses (doctors, dentists, health insurance, eye-care, medicine)- Real estate taxes- Motor vehicle registration- Mortgage interest paid (1098)- Gifts to charity- Last year’s tax preparation fees- Job-related expenses (union dues, job education, uniforms)- Loss of property due to casualty or theft- Gambling losses ### Have Additional Questions? 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